These Terms form a binding agreement governing your use of mysathiapp.com, ogod.iwishmarriage.com, our web app, Android app, support service, partner programme and related services (“Service”). By registering, purchasing, becoming a partner or using the Service, you agree to these Terms and our Privacy Policy.
1. Eligibility and account authority
You must be at least 18, legally competent to contract, legally eligible to marry under laws applicable to you, and use the Service only for genuine matrimonial purposes. If managing another adult’s profile, you confirm their informed permission. Information—including identity, age, marital status, occupation, income, education, family, location and photos—must be accurate and current. Verification and moderation reduce risk but do not guarantee identity, background, compatibility or conduct.
2. Nature of the Service
MySathiApp provides profiles, discovery, filters, interests, photo requests, messaging, voice messages/calls, support, moderation and optional paid features. We are a matchmaking technology service, not a marriage guarantor, investigator, financial adviser, employer, immigration adviser or party to user communications, meetings, engagements, marriages or transactions. We promise no minimum matches, replies, meetings or relationship outcome.
3. Strictly prohibited conduct
You must not:
Create a fake, duplicate, underage, impersonation or unauthorised profile.
Use stolen, altered, AI-generated or misleading photos/documents to deceive.
Promote investment, employment, immigration, commercial dating, sexual services, gambling, lending, MLM or unrelated products.
Harass, threaten, stalk, blackmail, shame, discriminate against or exploit anyone.
Send illegal, obscene, hateful, violent, unsolicited or intimate content without consent.
Scrape, copy, sell, publish or misuse profiles, photos, communications, contacts or recordings.
Bypass privacy, moderation, payment, blocking, access or security controls; introduce malware or access another account.
Manipulate purchases, refunds, chargebacks, referrals, commissions, reviews or complaints.
Move conversations off-platform to evade safeguards or facilitate fraud, or retaliate against a reporter.
Zero tolerance: suspected matrimonial or financial fraud may cause immediate restriction, evidence preservation, cancellation of benefits/commissions, and reports to payment providers, affected users or law enforcement.
4. Member safety
Exercise independent judgment. Stay on-platform until trust is established; independently verify identity and marital status; meet publicly; tell a trusted person; arrange transport; never send money or confidential credentials. Block/report suspicious users. For danger contact local police; for Indian cybercrime or financial fraud use the official National Cybercrime Reporting Portal. We cannot prevent all harmful conduct.
5. Purchases, refunds and chargebacks
Checkout information about price, duration, features, taxes and refund window forms part of the purchase. Unless checkout or non-waivable law says otherwise, digital features may start immediately and are not refundable merely because you receive no reply, find no preferred match, do not use features, or achieve no relationship outcome. Approved refunds may disable features and reverse partner credit. Fraudulent chargebacks, payment manipulation or unauthorised payment methods may lead to restriction and cost recovery. App-store purchases may also follow provider rules.
6. Partner programme
Partners are independent participants, not authorised to bind MySathiApp, guarantee marriage/results, collect unauthorised fees, misuse data or create profiles without permission. Commission requires valid attribution, an eligible successful purchase, expiry of the refund period and no cancellation, chargeback, fraud or breach. We may investigate, withhold or reverse amounts connected with abuse or error. Partners cannot permanently delete member profiles.
7. Content, recording and moderation
You retain content you lawfully submit and grant us a worldwide, non-exclusive, royalty-free licence to host, reproduce, format, transmit and moderate it as reasonably needed to operate, secure and improve the Service. You confirm you hold necessary rights.
Profiles, photos and communications may be reviewed. Calls identified on screen as recorded may be recorded and audited for safety. We may remove, restrict, preserve or disclose content to enforce Terms, protect people, investigate complaints or comply with law. We need not pre-screen everything or monitor interactions live.
8. Suspension and account closure
We may warn, restrict visibility/features, suspend, reject, deactivate or terminate where we reasonably identify legal, safety, fraud, authenticity, payment or policy risk. Urgent protection may occur before notice. We may request verification and deny reinstatement while risk remains.
You may stop using the Service or submit an account deletion request. Closure does not erase payment obligations, violations, communications received by others, or records lawfully retained for safety, fraud, disputes and compliance.
9. Intellectual property
MySathiApp branding, interface, software, databases, designs and original material are owned by or licensed to us. You may not copy, reverse engineer, frame, resell or commercially exploit them without written permission.
10. Disclaimers, liability and indemnity
The Service is provided “as available”. To the extent permitted by law, we disclaim implied guarantees of uninterrupted/error-free operation, identity, user conduct, compatibility, match quality and outcomes. We are not liable for indirect, incidental, punitive or consequential loss, lost opportunity, emotional distress, user misconduct, off-platform dealings or unauthorised transactions.
Where liability cannot be excluded, our aggregate liability for the affected paid service is limited to the amount you paid MySathiApp during the six months before the event, except where law forbids that limitation. You indemnify us against third-party claims and reasonable costs caused by your fraud, unlawful content, infringement, unauthorised profile/data use or material breach.
11. Complaints, law and disputes
Contact the Grievance Desk first and preserve profile IDs, messages, transaction references, dates and screenshots. Indian law governs. Courts of competent jurisdiction where the Service operator has its principal place of business have jurisdiction, subject to mandatory consumer rights and forums that cannot legally be excluded. An unenforceable clause does not invalidate the rest; delayed enforcement is not waiver. Terms may be updated prospectively with a revised date and notice where required.
